{"id":759,"date":"2019-01-25T14:41:29","date_gmt":"2019-01-25T14:41:29","guid":{"rendered":"http:\/\/HealthCare724.com\/?page_id=759"},"modified":"2019-01-25T14:41:30","modified_gmt":"2019-01-25T14:41:30","slug":"about-3","status":"publish","type":"page","link":"https:\/\/HealthCare724.com\/?page_id=759","title":{"rendered":"Healthcare724 Projects"},"content":{"rendered":"<div id=\"pl-759\"  class=\"panel-layout\" ><div id=\"pg-759-0\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-759-0\" data-stretch-type=\"full\" data-overlay-color=\"#000000\" ><div id=\"pgc-759-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-759-0-0-0\" class=\"so-panel widget widget_dc_section_title devclick-section-title panel-first-child\" data-index=\"0\" >\n\t\t\t<div class=\"section-title clear\">\n\n\t\t\t\t<div class=\"section-title-content text-left\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t<h2>Our Projects<\/h2>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div><!-- .section-title-content -->\n\n\t\t\t<\/div><!-- .section-title -->\n\n\t\t<\/div><div id=\"panel-759-0-0-1\" class=\"so-panel widget widget_black-studio-tinymce widget_black_studio_tinymce panel-last-child\" data-index=\"1\" ><div class=\"textwidget\"><p>Healthcare724 offers well-designed solutions grounded in the principles of innovation, strong resource coordination, structured project management, and vendor control processes. The following is a sample of our client successes:<\/p>\n<table width=\"100%\">\n<tbody>\n<tr>\n<td colspan=\"2\"><strong>Variety of Community Provider Practices including Ob-Gyn, Orthopaedics, Internal Medicine, and Oncology\/Hematology<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"199\">Patient Experience and Marketing Strategy Improvement<\/td>\n<td>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Defined the future state to optimize the patient experience along with detailed requirements for all key patient-facing systems<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Created full set of patient portal specifications in conjunction with detailed website change recommendations<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Implemented typical patient portal functionality including on-line patient registration, on-line appointments, prescription refills, and patient education<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Integration planning for patient portal functionality to accomplish on-line patient-responsibility balances, on-line patient account exposure, and on-line payment facilities<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Integration of front-end patient touchpoint processes with other operational systems and a variety of practice EMR systems<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Created on-line patient education programs, including content and articles<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Large National Health Insurance Company<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"199\">Health\/Pharma Analytics Account Analysis Process Improvement<\/td>\n<td>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Performed end-to-end process analysis of the As-Is environment and development of the To-Be definition<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Identification of all significant organizational readiness issues and communication with senior management<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Redesign of the workflow to achieve key success measures including claim submission optimization on exception processing<\/td>\n<\/tr>\n<tr>\n<td width=\"199\">Health\/Pharma Analytics Account Dashboard<\/td>\n<td>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Identification, definition, and development of a metrics management approach<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Re-architected integration of claims data streams with the goals of providing the most relevant key performance indicators and minimizing load-time performance<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Large International Health and Life Insurance Company<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"199\">Group Plan Benefits Reimbursement Analysis Process<\/td>\n<td>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Claims process assessment with identification of opportunities for improvement<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Data re-integration analysis for areas driven by exception handling<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Additional focus on exception handling and establishing criteria for success in support of market strategic imperatives and potential regulatory changes<\/td>\n<\/tr>\n<tr>\n<td width=\"199\">Pharmacy\/Health Rebate Cycle Initiative<\/td>\n<td>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Operational assessment for the core processes underlying a large network manufacturer\/specialty medical distribution model<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Completed an As-Is analysis with identification of OFIs (opportunities for improvement)<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Provided architecture leadership for the future state definition<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Led the systems analysis and provided support for the corporate development initiative through implementation<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Large Subsidiary of a National Healthcare Payor Group<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"199\">Enterprise Alignment<\/td>\n<td>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Provided the operational and technological framework for the corporate organization to re-organize its strategic go-to-market model<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Developed detailed models of the To-Be operational process for the full business lifecycle including payor data analysis collaboration, group benefits management, clinical operations, and drug therapy formulary management<\/td>\n<\/tr>\n<tr>\n<td width=\"199\">Healthplan Service Offerings Development<\/td>\n<td>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Facilitated the key business owners and other benefit plan stakeholders to develop the To-Be operation process<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Utilized future state scenario methodology to create the ideal workflow and operational architecture<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>National Pharmacy Mail Order Operation<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"199\">Healthplan-Pharmacy Provider Operational Restructuring<\/td>\n<td>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Conducted complete workflow analysis from physician prescription through specialty medical distribution, and including therapy management<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Developed To-Be workflow definition to support a broad spectrum of health\/pharma insurance payor plan clients<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Analyzed current policies and procedures to leverage the existing content while developing the future state policies and procedures<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Defined detailed and summary business requirements for future state<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Evaluated marketplace vendor solutions against detailed business requirements<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Created the STP model (straight-through-processing), developed the vision and scope definition, and led the organizational model adoption<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Fortune 100 International Pharma Company<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"199\">Consumer Health Area<\/td>\n<td>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Completed key process analysis artifacts for re-engineering the customer care process<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Developed As-Is and To-Be definition for all core functions including the healthcare sales relationship call center and the functions related to patient pay responsibility and payor reimbursement<\/td>\n<\/tr>\n<tr>\n<td width=\"199\">Demand Analytics Process<\/td>\n<td>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Completed a comprehensive As-Is analysis of the process to identify targeted recommendations for change<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Developed the CTQ (Critical to Quality) definition of characteristics<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Created the To-Be process definition via facilitation with stakeholders internally, and externally in the healthcare supply chain<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\"><strong>Physicians Medical Liability Company<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"199\">Financial Management Health and Controls Initiative<\/td>\n<td>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Completed a financial process diagnostic assessment to identify areas for improvement in conjunction with the Quality initiative<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Developed a comprehensive catalogue of financial process controls from a best practice standpoint<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Developed detailed recommendations for the senior management team and the account representatives working with a multitude of physician practices<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Healthcare724 offers well-designed solutions grounded in the principles of innovation, strong resource coordination, structured project management, and vendor control processes. The following is a sample of our client successes: Variety of Community Provider Practices including Ob-Gyn, Orthopaedics, Internal Medicine, and Oncology\/Hematology Patient Experience and Marketing Strategy Improvement \u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Defined the future state to optimize the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-width.php","meta":[],"_links":{"self":[{"href":"https:\/\/HealthCare724.com\/index.php?rest_route=\/wp\/v2\/pages\/759"}],"collection":[{"href":"https:\/\/HealthCare724.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/HealthCare724.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/HealthCare724.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/HealthCare724.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=759"}],"version-history":[{"count":2,"href":"https:\/\/HealthCare724.com\/index.php?rest_route=\/wp\/v2\/pages\/759\/revisions"}],"predecessor-version":[{"id":781,"href":"https:\/\/HealthCare724.com\/index.php?rest_route=\/wp\/v2\/pages\/759\/revisions\/781"}],"wp:attachment":[{"href":"https:\/\/HealthCare724.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=759"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}